We amaze and excite our couples and their guests with our creativity and passion along the way!
Our multi award winning team showcases some of Melbourne Event Industry’s finest, bringing together talented floral designers, event decorators, planners & stylists.
We are passionate about nature; celebrating its wild side yet harnessing its beauty into creative works of art is what our team is all about.
Our botanical stylists help to guide you in finding the perfect designs, knowing that every wedding is unique challenges us to bring you an amazing floral experience each and every time.
Every wedding we create is specifically designed to suit not only a couples vision but also their chosen venue and ideal price range.
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Thrive Flowers offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.