Pretty PEONIES are back petals and arranged in some of our all time favourites... hydrangea! These beauties won’t last long, be sure to pre-order to avoid missing out.
Hi Petal loves flowers! Our team works with local and seasonal botanical produce, sourcing Melbourne’s freshest flowers and plants from quality Victorian suppliers to bring you the most beautiful styled posies, perfect for any occasion, event or celebration. We are inspired flower enthusiasts creating a freshly styled posy every day of the working week. Each morning, our customers can find the daily posy on our Instagram and Facebook page. After you place your order, the sweet blooms are delivered to your door. Hi Petal was created by nature lover, Shannan Bruce, whose upbringing on a farm in country South Australia saw her spend much of her time in the garden with her mother and nanna. Her love for creating beautiful things started young. She inherited the green thumb. With a background in interior design and more recently in primary education, she longed to reconnect with her heart’s closest passion - styling. Thus, Hi Petal was born!
Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
For faulty products, Hi Petal offer a 14 DAY REPLACEMENT WARRANTY, from the date you receive your product. They do not offer a satisfaction guarantee on any of their products, however due to their high level of customer service, they will always endeavour to keep customers happy and satisfied.
If your product is faulty, it will be replaced with an identical product. If they cannot replace the product, they will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.
Please note: Standard postage fees apply to all return orders. Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, within 5 working days from the date we receive the faulty product.
When returning your product, please make sure you provide the following details:
- Your full name
- Your order number
- Reason why you are returning the product
- Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.